Insurer guide

    Scottish Widows Protect - critical illness cover

    A plain-English guide prepared by our FCA-regulated advisers. It is a summary, not a binding document - only the insurer's original policy documents are binding.

    Content last checked and valid as at 4 July 2026. We accept no responsibility for changes to plan details after that date - always refer to the insurer's original, up-to-date documents.

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    Health & financial protection · Scottish Widows

    Scottish Widows Protect - critical illness cover

    A comprehensive guide to Critical Illness Cover on the Scottish Widows Protect plan: the types of cover, all the benefits included as standard, and the full list of conditions with their definitions and payment criteria. Prepared by your adviser - Albion Financial Advice.

    This guide is a summary, not a binding document. Only the original Scottish Widows documents (Policy Summary, Policy Provisions, Guide to Critical Illnesses We Cover) and your Policy Schedule are binding.

    150%
    booster payment - an increased payout for selected conditions up to age 45
    25%
    of cover (max £30,000) for additional conditions - the policy continues
    £10,000
    Children's Life Cover as standard, at no extra cost
    Albion Financial Advice  ·  www.albionfa.co.uk  ·  Insurer: Scottish Widows Limited

    Before you start - important information

    This is a summary, not a binding document

    This guide is a summary prepared by Albion Financial Advice to help you understand Scottish Widows' cover. It is not a contract or a legally binding document. In the event of any difference, doubt or claim, the original Scottish Widows documents always apply: the Policy Summary, the Policy Provisions and the Guide to Critical Illnesses We Cover, together with your personalised Policy Schedule. The definitions, severity thresholds, payout percentages and exclusions set out there are decisive. Always check the originals, and contact us with any questions.

    What is Scottish Widows Protect?

    Scottish Widows Protect Personal Protection is a life and critical illness insurance plan for a term you choose. It pays a one-off lump sum or a monthly benefit if you're diagnosed with one of the covered conditions, with a terminal illness, or (with life cover) if you die. You can choose one or more types of cover:

    Life Cover

    Life insurance - a payout on death or a terminal illness diagnosis before the end of the policy.

    Critical Illness Cover

    Critical illness protection - a payout on diagnosis of one of the covered conditions.

    Life with Critical Illness Cover

    Both combined - a payout on critical illness, terminal illness or death, whichever comes first.

    Level, decreasing or increasing

    The amount can be level, decreasing (to match a mortgage) or increasing with inflation (RPI, from 2% to 10% a year).

    Terminal illness and the survival period

    A terminal illness benefit is paid if a consultant confirms that death is expected within 12 months. For a critical illness, the benefit is paid if you survive at least 10 days from diagnosis. If the full amount is paid, the policy ends; after an additional payment the policy continues.

    Benefits included as standard

    A policy with Critical Illness cover includes a range of extra benefits at no additional cost. Payments from these benefits do not reduce the main cover amount.

    Additional payment

    For some conditions (e.g. carcinoma in situ), 25% of cover is paid, up to £30,000. After such a payment the policy continues, so a later full-condition claim is still possible.

    Booster payment (for those aged 45 or under)

    If you're 45 or younger when diagnosed with dementia / Alzheimer's disease, motor neurone disease, Parkinson's disease or a Parkinson plus syndrome, instead of the standard payout you receive 150% of the cover amount (up to an extra £200,000). The policy then ends.

    Advanced payment (NHS waiting list)

    The benefit is paid in advance once you're placed on an official NHS waiting list for treatment including: a benign brain/spinal cord tumour, heart surgery (aorta graft, bypass grafts, valve, pulmonary artery, structural) or an organ transplant. The policy then ends.

    Children's cover

    A payout of 50% of cover, max £30,000 for a child's critical illness, plus £10,000 on the death of a child. A child is covered from birth (life: from 30 days old) to age 22.

    The full list of full-payment conditions

    Below are the full definitions of the conditions covered with a full payment, grouped as in Scottish Widows' documents. Only the original definitions in the conditions are binding. The medical definitions are written for doctors - show them to your doctor to assess whether a condition is covered.

    Cancer

    Invasive cancer

    A malignant tumour confirmed histologically, characterised by the uncontrolled growth of malignant cells and invasion of tissue (including leukaemia, sarcoma and lymphoma). A claim is valid when the malignant cancer invades and destroys adjacent tissue.

    Not covered:

    • pre-malignant, in-situ, borderline-malignancy or low-malignant-potential tumours;
    • prostate tumours below Gleason 7 (without progression to at least cT2bN0M0 / pT2N0M0);
    • low-grade neuroendocrine and gastro-intestinal stromal tumours (GIST) without lymph node involvement/metastases;
    • melanoma confined to the epidermis and non-melanoma skin cancers confined to the skin (unless metastasised).
    Heart and arteries

    Cardiomyopathy - of specified severity

    A definite diagnosis by a cardiologist, confirmed by echocardiography, resulting in at least one of: a left ventricular ejection fraction (LVEF) below 40% (twice on MRI at least 3 months apart), marked limitation of activity (NYHA class III/IV for at least 6 months), or the implantation of a cardioverter-defibrillator (ICD).

    Not covered:

    • other forms of heart disease, heart enlargement and myocarditis.

    Heart attack - of specified severity

    A definite diagnosis of acute myocardial infarction with death of heart tissue, confirmed by new characteristic ECG changes or new diagnostic imaging changes and a characteristic rise of cardiac enzymes or troponins.

    Not covered:

    • myocardial injury without infarction;
    • angina without myocardial infarction.

    Heart failure - of specified severity

    A definite diagnosis by a cardiologist with permanent impairment of heart function: a permanent loss of the ability to exercise to at least NYHA class 3 and a permanent, irreversible ejection fraction of 39% or less.

    Heart and vascular surgeries - as specified

    Undergoing, on the advice of a cardiologist, one of: coronary artery bypass grafts, heart valve replacement or repair, structural heart surgery via sternotomy or thoracotomy, aorta graft surgery (with excision and graft replacement), pulmonary artery graft surgery, or cardiac arrest resulting in loss of consciousness and the implantation of an ICD/CRT-D.

    Not covered:

    • surgery to the branches of the aorta, the insertion of stents, balloon angioplasty, laser treatment or endovascular repair.

    Pulmonary arterial hypertension - of specified severity

    Pulmonary arterial hypertension of unknown cause resulting in all of: raised pulmonary artery pressure, right ventricular dysfunction and breathlessness.

    Not covered:

    • pulmonary hypertension with an established cause and other types of hypertension.
    Brain and neurological

    Benign tumour of the brain or spinal cord

    A non-malignant tumour or cyst of the brain, spinal cord, cranial/spinal nerves or meninges, resulting in: a permanent neurological deficit with persisting symptoms, invasive surgery to remove the tumour, or stereotactic radiosurgery/chemotherapy to destroy tumour cells.

    Not covered:

    • pituitary tumours, tumours of bone tissue, angioma and cholesteatoma, granulomas, haematomas, abscesses, disc protrusions and osteophytes.

    Brain injury due to trauma or reduced oxygen supply

    Death of brain tissue due to trauma or an inadequate oxygen supply (anoxia/hypoxia), resulting in a permanent neurological deficit with persisting symptoms.

    Not covered:

    • cases resulting from premature birth (before 37 weeks).

    Coma

    A state of unconsciousness with no reaction to external stimuli or internal needs, requiring life support for a period of 96 hours.

    Not covered:

    • a medically induced coma.

    Dementia including Alzheimer's disease - of specified severity

    A definite diagnosis by a geriatrician, neurologist, neuropsychologist or psychiatrist, supported by neuropsychometric testing among others, with permanent cognitive dysfunction and progressive deterioration in the ability to remember, reason, and perceive and express ideas.

    Not covered:

    • Mild Cognitive Impairment (MCI).

    Intensive care cover - 10 days of ventilation

    Sickness or injury requiring continuous mechanical ventilation by tracheal intubation for 10 consecutive days (24 hours a day) or more in an intensive care unit in a UK hospital.

    Not covered:

    • the consequences of self-inflicted harm and of premature birth (before 37 weeks).

    Motor Neurone Disease (MND)

    A definite diagnosis by a neurologist of one of the motor neurone diseases (ALS, PLS, PBP, PMA, Kennedy's disease/SBMA, SMA) with permanent impairment of motor function.

    Multiple Sclerosis (MS)

    A definite diagnosis by a neurologist, with clinical impairment of motor or sensory function and positive MRI findings.

    Neurological deficit caused by specific conditions

    A definite diagnosis by a neurologist of one of: bacterial meningitis, Creutzfeldt-Jakob disease (CJD), encephalitis or neuromyelitis optica (Devic's disease), resulting in a permanent neurological deficit with persisting symptoms.

    Not covered:

    • other forms of meningitis, including viral meningitis.

    Paralysis of limb - total and irreversible

    Total and irreversible loss of muscle function of a whole limb, due to accident or illness; the disability must be permanent.

    Parkinson's disease - with permanent symptoms

    A definite diagnosis by a neurologist, with permanent impairment of motor function with associated tremor or muscle rigidity.

    Not covered:

    • Parkinsonian syndromes / Parkinsonism.

    Parkinson Plus syndromes - with permanent symptoms

    A definite diagnosis by a neurologist of one of the syndromes (multiple system atrophy, progressive supranuclear palsy, parkinsonism-dementia-ALS complex, corticobasal degeneration, diffuse Lewy body disease) with at least one of: permanent motor impairment, a permanent eye movement disorder or permanent postural instability.

    Stroke of the brain or spinal cord

    Death of brain or spinal cord tissue due to inadequate blood supply or haemorrhage, resulting in a neurological deficit with symptoms lasting at least 24 hours and definite evidence of tissue death or haemorrhage on imaging.

    Not covered:

    • transient ischaemic attack (TIA);
    • death of tissue of the optic nerve or retina (eye stroke).

    Systemic Lupus Erythematosus (SLE) - of specified severity

    A definite diagnosis by a rheumatologist resulting in: a permanent neurological deficit with persisting symptoms, or permanent impairment of kidney function with a GFR below 30 ml/min.

    Total Permanent Disability (TPD)

    An optional extra. Under the "own occupation" definition: the loss of the physical or mental ability to carry out the essential duties of your own occupation ever again. Under the "work tasks" definition: the loss of the ability to perform at least 3 of 6 tasks (walking, climbing stairs, lifting, bending, getting in and out of a car, writing). The disability must be permanent and irreversible.

    Not covered:

    • partial or temporary disability;
    • TPD is not included in children's cover.
    Organs

    Aplastic anaemia - with permanent bone marrow failure

    A definite diagnosis by a haematologist, resulting in permanent and irreversible bone marrow failure and requiring treatment with at least one of: blood transfusions, marrow-stimulating agents, immunosuppressive drugs or a bone marrow transplant.

    Not covered:

    • other forms of anaemia.

    Kidney failure - requiring permanent dialysis

    Chronic end-stage failure of both kidneys, as a result of which permanent regular dialysis or a transplant is required.

    Liver failure - at an advanced stage

    A definite diagnosis by a doctor of irreversible end-stage liver failure due to cirrhosis, resulting in all of: permanent jaundice, ascites and encephalopathy.

    Not covered:

    • liver disease secondary to self-inflicted harm.

    Major organ transplant - from another donor

    Being the recipient of a transplant from another donor of: bone marrow, a complete heart, kidney, liver, lung or pancreas, or a whole lobe of the lung or liver - or placement on an official NHS waiting list for such a procedure.

    Not covered:

    • transplants of other organs, parts of organs, tissues or cells;
    • being an organ donor.

    Respiratory failure - at an advanced stage

    Advanced emphysema or another chronic lung disease diagnosed by a respiratory physician, resulting in: the need for continuous daily oxygen therapy and permanent impairment of lung function tests (FVC and FEV1 below 50% of normal).

    Third degree burns - of specified extent

    Burns that damage the skin to its full depth through to the underlying tissue, covering at least 20% of the body's surface area or 20% of the surface area of the face or head.

    Senses

    Blindness - permanent and irreversible

    Permanent and irreversible loss of sight, even with visual aids, to the level of: acuity of 3/60 or worse in the better eye, or 6/60 or worse in the better eye with a loss of visual field (a central field of no more than 20 degrees).

    Not covered:

    • temporary blindness.

    Deafness - permanent and irreversible

    Permanent and irreversible loss of hearing greater than 70 decibels across all frequencies in the better ear (pure tone audiogram) - you can only hear sounds louder than 70 dB, even with hearing aids.

    Loss of hand or foot - permanent physical severance

    Permanent physical severance of a hand or foot at or above the wrist or ankle joint, with no possibility of surgical reattachment.

    Loss of speech - permanent and irreversible

    Total, permanent and irreversible loss of the ability to speak as a result of physical injury or disease.

    Not covered:

    • temporary loss of speech or loss of speech of psychological origin.

    Additional conditions (a payout of 25%, max £30,000)

    For the conditions below, an additional payment is made: the lower of 25% of cover or £30,000. The policy continues after such a payment. More than one additional payment can be made, but not twice for the same condition (exception: carcinoma in situ in different organs).

    Cancer

    Carcinoma in situ - with surgery

    A diagnosis of carcinoma in situ confirmed histologically, with malignant cells confined to the epithelium of the organ, treated with surgery to remove the tumour.

    Not covered:

    • any skin cancer (including melanoma);
    • tumours treated with radiotherapy, laser, cryotherapy, cone biopsy, LLETZ or diathermy;
    • carcinoma in situ of the urinary bladder and other separately listed conditions.

    Carcinoma in situ of the urinary bladder

    A diagnosis of carcinoma in situ of the urinary bladder, confirmed histologically and by a consultant.

    Not covered:

    • non-invasive papillary carcinoma, stage Ta bladder cancer and other forms of non-invasive cancer.

    Gastrointestinal stromal tumour (GIST) - low risk, with surgery

    A GIST without lymph node involvement or metastases, classified as no/low risk of progression (AFIP/Miettinen-Lasota) or stage I (UICC/TNM8), treated with surgery to remove the tumour.

    Neuroendocrine tumour (NET) - low grade, with surgery

    A NET without lymph node involvement or metastases, classified as WHO grade 1, treated with surgery to remove the tumour.

    Low grade prostate cancer - requiring treatment

    Treatment, on the advice of a consultant, following a diagnosis of a malignant prostate tumour with a Gleason score of 6 and progression to TNM classification T1c or T2a.

    Not covered:

    • prostatic intraepithelial neoplasia (PIN);
    • observation/surveillance without treatment;
    • surgical biopsy.

    Ovarian tumour of borderline malignancy - with specified surgery

    A diagnosis of an ovarian tumour of borderline malignancy / low malignant potential, confirmed histologically, resulting in the surgical removal of an ovary.

    Not covered:

    • removal of an ovary due to a cyst.

    Pituitary tumour - permanent symptoms or surgery

    A diagnosis of a non-malignant pituitary tumour resulting in a permanent neurological deficit with persisting symptoms or the surgical removal of the tumour.

    Not covered:

    • tumours treated with radiotherapy;
    • cases without symptoms under ongoing drug treatment.
    Heart and arteries

    Heart and vascular surgeries - as specified

    Undergoing, on the advice of a cardiologist or vascular surgeon, one of: angioplasty to at least two main coronary arteries (stenosis of 70% or more, or FFR below 0.8), endovascular repair of a thoracic/abdominal aortic aneurysm with a graft, the insertion of a permanent pacemaker for heartbeat abnormalities, bypass graft surgery to the arteries of the legs for peripheral vascular disease, or endarterectomy/angioplasty of a carotid artery (stenosis of 70% or more).

    Infective bacterial endocarditis

    A definite diagnosis of infective bacterial endocarditis by a cardiologist.

    Brain and neurological

    Cerebral or spinal aneurysm or arteriovenous malformation - with specified treatment

    An aneurysm or arteriovenous malformation of the brain or spinal cord resulting in one of: craniotomy, stereotactic radiosurgery or endovascular treatment using coils (coiling).

    Senses

    Central retinal artery or vein occlusion - with permanent visual loss

    Death of optic nerve or retinal tissue due to an inadequate blood supply or haemorrhage within the central retinal artery or vein (eye stroke), resulting in permanent visual impairment of the affected eye.

    Not covered:

    • branch retinal occlusion or haemorrhage;
    • traumatic injury to the optic nerve or retina.

    Children's cover - additional child-specific conditions

    Children's cover includes all the conditions on the main list (excluding TPD) and the additional conditions, plus the typically childhood conditions below. Payout: the lower of 50% of cover or £30,000. A child is covered from birth to age 22 (a biological child, stepchild, adopted child or a child under legal guardianship).

    Cerebral palsy - with permanent symptoms

    A definite diagnosis of cerebral palsy by a paediatrician, resulting in a permanent neurological deficit with persisting symptoms.

    Cystic fibrosis

    A definite diagnosis of cystic fibrosis by the attending consultant.

    Hydrocephalus - with shunt insertion

    A definite diagnosis of hydrocephalus by a paediatrician, treated with the insertion of a shunt.

    Muscular dystrophy

    A definite diagnosis of muscular dystrophy by a neurologist.

    Spina bifida - myelomeningocele or rachischisis

    A definite diagnosis by a paediatrician of spina bifida of the myelomeningocele or rachischisis type (the most severe forms, with protrusion of the spinal cord).

    Not covered:

    • spina bifida occulta;
    • spina bifida with meningocele.
    Children's Life Cover - a benefit on the death of a child

    Automatically included, at no extra cost, in every policy with Critical Illness cover. On the death of a child, a one-off £10,000 is paid (in total across all Scottish Widows Protect policies). A child is covered from 30 days old to age 22. This benefit does not reduce the main cover amount.

    Optional extras - tailor the plan to you

    Total Permanent Disability (TPD)

    Extra cover for permanent disability caused by an illness or accident not covered by the other definitions. Choose an "own occupation" or "work tasks" definition. At extra cost; the maximum TPD payout across all policies is £1.5 million.

    Life Buyback Option

    On a Life with Critical Illness policy, lets you "buy back" life cover after a critical illness payout - with no new medical questions. Chosen only at the start of the policy, at extra cost.

    Premium Protection

    Premium cover - if illness or an accident stops you working, after 26 weeks Scottish Widows takes over paying your premiums (until you return to work, reach age 70 or the policy ends). At extra cost.

    Replacement Cover

    Automatic on a policy for two people. After a claim that ends the policy, the person who didn't claim can take out a new policy on the terms and rate of the original (within 3 months).

    Increase Cover - Guaranteed Insurability Option

    The ability to increase the cover amount before the policy ends, without further underwriting, by taking out an additional policy for the amount of the increase (on the terms in the conditions).

    Free Cover

    Free accidental death cover and free mortgage cover while your application is being processed.

    Important information

    What could stop a payout?

    Not answering the application questions fully and honestly, or not reporting changes before terms are agreed; not providing the required evidence at claim; a condition not meeting the policy definition. For life cover: suicide within the first 12 months. Missing three consecutive premiums ends the policy.

    Who do we pay?

    On a policy for two people, usually the person the event relates to or the survivor. With a single owner - you or your estate, unless you nominate beneficiaries (up to five) or place the policy in trust.

    Tax on benefits

    Under current rules there is no capital gains tax on the payout. Inheritance tax may be due if the benefit forms part of the estate - consider placing the policy in trust. Tax rules may change.

    Cancellation rights and complaints

    You have 30 days to cancel the policy with a refund of premiums paid. Complaints: Scottish Widows, then the Financial Ombudsman Service (0800 023 4567). The policy is governed by the law of England and Wales.

    Financial Services Compensation Scheme (FSCS)

    The plan is fully covered by the FSCS. This means that even in the unlikely event of Scottish Widows' insolvency, your protection remains in force. Details: www.fscs.org.uk, tel. 0800 678 1100.

    Remember

    This guide helps you understand the scope of cover, but it doesn't replace the original Scottish Widows documents. The full, binding definitions, severity thresholds, payout percentages and exclusions are in the Policy Provisions and the Guide to Critical Illnesses We Cover.

    The Albion Guarantee

    We're with you for the whole life of your policy - especially when the hardest moments come.

    If your policy was arranged with the help of Albion Financial Advice - with any of our advisers - we guarantee to help you with your claim and pursue the payout from the insurer for as long as that policy lasts. It doesn't matter which adviser helped you arrange it, or whether they still work with us. Your claim will always be handled by Albion Financial Advice Services Ltd. Whatever happens, you won't face it alone: we'll manage your claim from notification through to payout, at no extra charge.

    Questions about your Scottish Widows cover? We'll help.

    We'll explain the scope, help you choose the amount, the type of cover and the optional extras, and manage any claim with you. No obligation.

    01302 590039 [email protected]
    Albion Financial Advice Services Ltd · Armstrong House, First Avenue, Finningley, Doncaster, DN9 3GA · FCA 769375

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